Timeframe

Update your clock

This updater is for clocks from before over-the-air updates — including the original clocks. Newer clocks quietly update themselves overnight and never need it. Running it on a clock that is already current changes nothing.

You'll need a USB cable that carries data — one that works for copying photos off a phone is right. Many charging cables carry power only, and the clock won't appear with one of those.

On a Mac

1. Double-click the downloaded ZIP to unpack it.
2. Plug the clock into the Mac with the USB cable.
3. Right-click "Update my Timeframe clock" and choose Open.
4. Leave the clock plugged in until it says it has finished — about a minute.

The right-click → Open dance is only needed the first time: it is how macOS accepts an app that arrived as a download.

On a Windows PC

1. Right-click the downloaded ZIP and choose Extract All…
2. Plug the clock into the PC with the USB cable.
3. Double-click "Update my Timeframe clock" in the extracted folder.
4. Leave the clock plugged in until it says it has finished — about a minute.

If SmartScreen shows "Windows protected your PC", choose More info, then Run anyway.

What to expect

1. The updater finds the clock itself and tells you what it found — it knows every generation, including the very first clocks.
2. The face goes dark while the new software is written. That is normal; don't unplug it until the updater says it has finished.
3. It prints the clock's serial number at the end — if Lachlan asked you for anything, it's that.
4. When it restarts, the face shows a slow spiral: the clock is asking for your wifi, which it cannot carry across from the old software. On your phone, join the network called Timeframe‑Setup and enter your home wifi when asked. The clock then restarts once more and shows the time.

The updater never asks for your wifi password, and nothing about your clock's face, birthdays, or colours is touched by an update.